Zoho desk software

Help desk software makes collaboration much smoother. You can see customer information like history, payment, KYC details, delivery status, etc., in a single ...Nov 14, 2023 · Zoho Desk is a help desk software that supports omnichannel customer communication and agent productivity. Read 5,342 reviews from users, see pricing plans, features, and integrations, and claim exclusive savings on Zoho Desk through G2 Deals. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk.Desk Helpdesk software to deliver great customer support.Try now Assist Remote support and unattended remote access software.Try now Lens Interactive remote assistance …At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. You can also automate repetitive manual actions for your teams and assign specific tasks to members of staff to help …Zoho People is an online human resource solution that helps automate all your HR tasks. Request a demo a demo to learn more about the product. Start 15-day free trial now! Zoho.com. Payroll. ... Desk. Helpdesk software to deliver great customer support. Assist. Remote support and unattended remote access software. Lens. Interactive remote …Simple Online Billing Software. Zoho Invoice offers a hassle-free billing solution for your business. From managing invoices to sending payment reminders and getting paid online, Zoho Invoice supports all the features required to manage your billing processes. SIGN UP NOW Billing made easy. Easy billing. Creating and sending bills is easy with Zoho …Zoho Desk is the help desk platform offered by Zoho, a software company with a wide variety of products for businesses of all sizes. Zoho was founded in 1996 by Sridhar Vembu and currently has a customer base of over 60 million users. Zoho offers more than 30 software applications including Zoho Books, Zoho CRM, and Zoho People. Zoho … Most service desk/ help desk/ customer support software mentioned in every ticketing system software list offers a free trial period. Zoho Desk offers a 15-day free trial, with access to all premium features to evaluate the help desk before you purchase. Tenkasi, Tamil Nadu: Zoho has launched Zoho Desk, the industry's first context aware help desk software, which was built in Tenkasi by a team of 150.Zoho Desk uses customer data from past ...Zoho's cloud-based unified endpoint management (UEM) solution helps you completely manage and secure all your endpoints. Ensure 360-degree control and security for your laptops, desktops, servers, smartphones and tablets from a single console. ... This Software as a Service (SaaS) model ensures that all your desktops, laptops, …Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together. Sridhar Vembu CEO, Zoho Corporation. New to Zoho Billing ? …Download free ebooks and access a range of topics to get deeper insights on successfully using Zoho Desk. Download free ebooks and access a range of topics to get deeper insights on successfully using Zoho Desk. eBooks. Browse through the collection of free eBooks in our library. Re-imagine your software journey with a value-centric customer …PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk.Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface. Try it for free. Trusted by great brands. Sears. Daimler. …If you use MS Teams for team collaboration, and Zoho Desk for customer service, you can now integrate the two and ensure nothing falls between the cracks. ... Desk. Helpdesk software to deliver great customer support. Assist. Remote support and unattended remote access software. Lens. Interactive remote assistance software with augmented reality. …What is Zoho Desk? Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. Recent Reviews. …Generally, customer service software help you manage tickets but, what does it take to connect with customers, understand their concerns, earn their trust and build long-lasting relationships with them? Context. That's where Zoho Desk comes in the picture. Manage customer conversations across channels, collaborate with teams, and close every ticket …Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Prioritize easily: Automatically organize ...If you've been using a help desk software before Zoho Desk, you must start importing your existing data to Zoho Desk. You can import your support tickets, contacts, customer accounts, knowledge base articles, products, calls, events, and tasks to ... Manager Dashboard - The HQ. The Headquarters is designed to provide you with live, actionable … Agents become more productive, managers become more impactful and customers become more empowered with Zoho Desk. It’s customizable, easy to set-up, and can scale to suit your company size. A part of Zoho's 35+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Zoho Desk is Zoho's help desk solution, helping manage a company's customer service arm by tracking customer profiles across social media, email, phone, … Choose Zoho One. Accelerate business growth. Activate free trial. Free for 30 days. No card details required. Free support and training. Redefine the way you work and make collaboration easy using a reliable all-in-one solution that can power all your teams, across departments. The industry's first context-aware help desk software gives you customer context, like interaction history and CRM information, right inside the ticket screen. With a better understanding of customer needs, you can deliver more personalized responses. ... The Zoho Desk app lets agents get instant ticket updates, view and respond to tickets, and …Empower your customers and service teams by integrating Zoho Desk with OpenAI Zia powered by ChatGPT will help maximize the potential of self-service in your customer service. By integrating the capabilities of ChatGPT with Zoho Desk, you can maximize your teams' potential and provide your customers with more relevant, convenient, and …Zoho Desk is the go-to help desk software for financial institutions. Get Started For Free million users trust Zoho to run their business ; What makes Zoho Desk so essential for your business? Multichannel ticketing. Always stay within reach of your clients, whether they use phone, email, live chat, social media, or web forms. Zoho Desk brings tickets from every …Zoho Corporation 4141 Hacienda Drive Pleasanton, CA 94588, USA. Zoho Corporation 805 Las Cimas Pkwy, Suite 380 Austin, TX 78746, USA. India Chennai. Zoho Corporation Private Limited Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancheri, Chengalpattu District - 603 202, INDIA. China BeijingFreshdesk offers self-service features similar to those found in Zoho Desk. It includes a knowledge base, community, and rules-based chat bot. However, with Freshdesk's help widget, you can only provide customers with a contact form and solution articles. Meanwhile, Zoho Desk offers a built-in help center and community. It also includes ASAP, a ...You can now extend Zoho Desk capabilities and take control of the users' devices to address problems on end-user machines remotely using the Zoho Assist add-on. This empowers you to provide unparalleled customer service by bringing your omnichannel help desk and the most preferred remote support software together.Zoho has knocked it out of the park with Trident, a well designed integrated desktop app that makes communication a breeze. Having a single place to manage your email and calendars and integrate them with Zoho apps is a game changer, and the intuitive but familiar design makes it a fantastic application to be able to do so much in one place!Zendesk, the OG of customer support software, is jam-packed with everything you need for support but is often criticized for its complexity.They are the perfect example of ‘Great features come with great complexity.’ On the other hand, Zoho Desk is a cloud-based help desk software that helps businesses of all sizes manage their …Click the Setup icon ( ) in the top bar.; Click Connections under the Developer Space menu. You will land on the My Connections page, which will list the connections created by you.; Click the Create Connection button in the top right corner of the page.; On the Create Connection page, do either of the following:; Select and configure a predefined …A part of Zoho's 35+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Some things you can do with Zoho Desk: Organize tickets intuitively, so agents can get to important conversations quickly using Work Modes. Plug your apps into Zoho Desk, and bring context and clarity to every …Nov 17, 2016 ... | A guide to CRM software by Zoho CRM. Zoho•1.1M views · 35:55 · Go to channel · Zoho One: Full Overview | Zoho One Apps Break Down | Zoho&nbs...What makes Zoho Assist the best remote desktop software? Zoho Assist offers an array of features for providing top-notch remote support and remotely accessing unattended devices, making it the best remote desktop software compared to its competitors. Here are a few of our essential features: File Transfer. Send or receive files during a remote … Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Prioritize easily: Automatically organize ... While software with extensive features is good to have, keep your larger business goal in mind. Software with limited essential features but broad functionality goes a long way. Zoho Desk prioritizes serving the unique needs of every business and providing the best value for your investment. Effortlessly migrate to Zoho desk with Zwitch!PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk.Zoho Desk is a help desk software that manages customer support tickets, portals, contracts and reports. Read user reviews, compare plans and pricing, and see how Zoho …Issue tracking software is a tool that helps to manage, and track the issues in your software until they're fixed. Try Issue tracker system from Zoho BugTracker for free. ... Integrate with our other apps like Zoho Desk and Zoho Books, and work more efficiently. You can also integrate with other apps like Zapier, Github, Bitbucket, and others to … Online Bookkeeping Software for Small Businesses. Manage your bookkeeping on the cloud using Zoho Books. Take advantage of the bookkeeping software that lets you organize your business transactions, keep accounts up-to-date, and make smart business decisions. May 19, 2023 ... Zoho Desk Ticketing System empowers client care officials to listen and react to client input via web-based networking media, For example, ...We know that finding a meaningful and rewarding career can be a long journey. Our goal is to make that process easy for you. Explore new job openings here.We know that finding a meaningful and rewarding career can be a long journey. Our goal is to make that process easy for you. Explore new job openings here.Mar 21, 2022 ... Try Zoho Desk Today: https://bit.ly/tryzohodesktoday Looking for more reviews of customer support software and tools?In today’s fast-paced digital landscape, providing efficient customer support is crucial for businesses to thrive. One of the most effective ways to streamline customer service ope...Zoho Desk is a help desk software that manages customer support tickets, portals, contracts and reports. Read user reviews, compare plans and pricing, and see how Zoho …Desk Software pusat bantuan dengan dukungan pelanggan top. Coba sekarang; Projects Kelola, lacak, berkolaborasi dalam proyek tim. Coba sekarang; Backstage Perangkat lunak manajemen acara menyeluruh. ... Jalankan seluruh bisnis Anda dengan software cloud terpadu Zoho; dobrak silo antardepartemen dan tingkatkan efisiensi organisasi. Coba …Zoho Desk là phần mềm hỗ trợ dịch vụ khách hàng trực tuyến giúp các doanh nghiệp làm hài lòng khách hàng hơn và trao thêm sức mạnh cho đội ngũ nhân viên, từ đó phát triển mạnh mẽ hơn. Miễn phí dùng thử 15 ngày. ... được hài lòng nhất trong Best software products 2022 của G2. Huy hiệu Lựa chọn cho chất lượng theo Top Ranked Solution 2022Highlights of Zoho Desk's G2 Spring 2022 win. 2022 has been a great year for Zoho Desk so far. We have already been ranked by G2 as one of the Top 100 Best Software Products, Top 100 Highest Satisfaction Products, and Top 50 Best Mid-Market Software Products. Here's a run-down of our Spring 2022 performance: Help DeskFeb 15, 2023 · Exclusive savings on Zoho Desk through G2 Deals. With Zoho Desk, you can deliver seamless omnichannel support, improve agent productivity at scale, customize your help desk, leverage powerful AI capabilities, automate mundane tasks, get live performance insights, and deeply integrate with apps you use daily - all without spending a fortune. Zoho Webinar software gives attendees a download free experience. Attendees can simply join the webinars from the browsers with just a click without download any application. Scalability. Choose a webinar software that can accommodate your expanding needs without causing technical limitations. Zoho Webinar allows you to host easily scalable …Zoho Desk wants to help you out in the process of choosing the perfect help desk software that fits right into your business ecosystem. We’ve curated a step-by-step guide to help you find the best customer service help desk based on your team size, budget, ... The industry’s first context-aware help desk, Zoho Desk, offers channels including email, …Working from home has become increasingly popular, and having a comfortable and functional home office desk is essential for productivity. With so many options available on the mar...Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together. Sridhar Vembu CEO, Zoho Corporation. New to Zoho Billing ? …Online screen sharing is a method in which you can share desktop & mobile screen for presentations, online meetings for effective collaboration. Learn how to share screen online for free with Zoho Meeting! ... As a web-based online conferencing software, Zoho Meeting's easy to use "share my screen" feature allows you to share screen online …Zoho Desk is a help desk software that offers world-class customer experiences by prioritizing and managing customer interactions across multiple modules. Based on the reviews, the product is simple and intitutive. Users also said that they were able to implement it in no time and were able to figure out all the functions easily. With …Switch to our desktop application and conduct jitter-free webinars with ease. With optimized performance for lower bandwidths, our webinar app is versatile and secure—no matter where you are. Supported desktops ... Look at what our customers have to say about Zoho’s live webinar software: Upon creating webinars in Zoho Webinar, absolutely …Zoho Desk adalah software bantuan layanan pelanggan online untuk menghasilkan pelanggan yang lebih puas, agen yang lebih andal, dan bisnis yang lebih sehat. Dapatkan uji coba gratis 15 hari. Simple Desktop Accounting Software for Windows PC. Zoho Books is a modern accounting app designed for Windows 10. Send Quotes and invoices, record expenses and bills, manage projects, and streamline your accounting. Create a robust and information-rich help center using software like Zoho Desk. You can bolster your help center with an extensive knowledge base including help articles, onboarding resources, employee FAQs, company policies and guidelines, demos, and more, in multiple languages. Zendesk, the OG of customer support software, is jam-packed with everything you need for support but is often criticized for its complexity.They are the perfect example of ‘Great features come with great complexity.’ On the other hand, Zoho Desk is a cloud-based help desk software that helps businesses of all sizes manage their …SLAs are available across all the editions in Zoho Desk. However, the Free edition will have only the Priority-based SLAs and doesn't allow custom SLAs. A Standard edition org can add up to 4 SLAs, while Professional and Enterprise allows 10 and 20 SLAs per department respectively. Field update in SLAs is available only in Enterprise edition.If your back and lower body hurt from sitting, you’re not alone. Suffering from pain can impact your output for work and school. There’s one simple way to take a stand for your hea... PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk. Embed support where your customers want it. Offer your customers convenience by making support available anywhere with embeddable web forms. Your customers can submit their concerns, requests, or feedback, and also read knowledge base articles, initiate community interactions, or live chat all from the same screen using a single widget. Sep 14, 2022 ... Choosing service desk software is a long road of comparison. But we want to help! We opposed Zoho Desk vs. Zendesk to spot their ...Who is Zoho CRM for? Zoho CRM can be easily customized to meet the specific needs of any business type and size. Modern CRM systems such as Zoho CRM are used by start-ups, large enterprises, and verticals like real-estate, healthcare, insurance, legal, media, restaurants, travel, banking, tax, freelancers, and non-profits to increase their sales, …PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk.Freshdesk offers self-service features similar to those found in Zoho Desk. It includes a knowledge base, community, and rules-based chat bot. However, with Freshdesk's help widget, you can only provide customers with a contact form and solution articles. Meanwhile, Zoho Desk offers a built-in help center and community. It also includes ASAP, a ...Zoho Desk is a cloud-based context-aware customer service software boasting users among service teams in over 40,000 businesses such as Daimler, Essilor, and McAfee. Zoho Desk helps service teams manage customer conversations across email, phone, live chat, and social media. It is designed to pack the automation and …While software with extensive features is good to have, keep your larger business goal in mind. Software with limited essential features but broad functionality goes a long way. Zoho Desk prioritizes serving the unique needs of every business and providing the best value for your investment. Effortlessly migrate to Zoho desk with Zwitch! Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Prioritize easily: Automatically organize ... Contact the AKO Help Desk by phone, email or through the ticket service on its website as of 2015. You can call them at 1-866-335-ARMY (2769) or send them an email at army.esd-w.su...Zoho Desk facilitates parent-child ticket relationships. It provides an option to select one ticket as a parent and associate a similar ticket to it as its child. ... The Zoho Desk software enables users and agents to efficiently resolve customer issues. Each issue or complaint that an agent receives from customers is called a ticket. The ticket management system …The industry's first context-aware help desk software gives you customer context, like interaction history and CRM information, right inside the ticket screen. With a better understanding of customer needs, you can deliver more personalized responses. ... The Zoho Desk app lets agents get instant ticket updates, view and respond to tickets, and …Zoho Desk collates interactions from various media (email, phone, chat, social media, a self-service portal, forums and forms) and presents them in one place. Tasks such as ticket assignment, service escalations, notification rules and time-based actions can be automated by setting workflow rules.In today’s fast-paced digital world, email has become an integral part of our personal and professional lives. Whether it’s for communication, collaboration, or organization, havin...Integrate Zoho Desk with ActiveCampaign. Zoho Desk is web-based customer service software designed to help you create the optimal customer experience. With Zoho ...If you've been using a help desk software before Zoho Desk, you must start importing your existing data to Zoho Desk. You can import your support tickets, contacts, customer accounts, knowledge base articles, products, calls, events, and tasks to start helping your customers right away. You must import the records by [Modules].What makes Zoho Assist the best remote desktop software? Zoho Assist offers an array of features for providing top-notch remote support and remotely accessing unattended devices, making it the best remote desktop software compared to its competitors. Here are a few of our essential features: File Transfer. Send or receive files during a remote …Gain in-depth knowledge of all the Zoho Desk features. Learn how to set up and implement the help desk software for your business.Jira comes with built-in automation, queuing, knowledge base, and asset management features. It matches your operational workflow and offers a number of integrations to complement your other service software. 3. Zoho Desk. Zoho Desk is a multi-channel help desk that includes an advanced ticket management system.By integrating an inventory management application, like Zoho Inventory, with a help desk software solution, like Zoho Desk, agents can get instant and detailed access to the current account status of the customer right inside their tickets. With united inventory and support teams, seamless customer experience is possible. The Zoho Desk for Zoho …Tenkasi, Tamil Nadu: Zoho has launched Zoho Desk, the industry's first context aware help desk software, which was built in Tenkasi by a team of 150.Zoho Desk uses customer data from past ...Nov 23, 2023 ... It empowers the agents with useful features that make the customers happier. This software offers omnichannel support for addressing tickets ...Advanced features. ⭐⭐⭐⭐⭐ Advanced reporting, automatic language translation, and more. ⭐⭐⭐ AI-powered virtual assistant; features are generally less advanced than Zendesk's. Price. ⭐⭐⭐ Far steeper price point than Zoho Desk (pricing below is for annual billing) Team: $19/user/month. Professional: $49/user/month. …Intelligent software built for enterprise growth. Empower your enterprise with the data and tools to conquer new markets. Engage with customers, analyze company performance, and automate your unique business processes, all from within the most value-proven software ecosystem on the market. ... Use Zoho’s powerful BI technology to analyze performance … Zoho Desk is a customer service solution that unifies, automates, and analyzes your customer service operations to improve both agent and customer happiness. Desk streamlines your communications across channels and offers customers a range of self-service options to choose from. It equips your agents with relevant tools for delivering ... Mar 21, 2022 ... Try Zoho Desk Today: https://bit.ly/tryzohodesktoday Looking for more reviews of customer support software and tools? Choose Zoho One. Accelerate business growth. Activate free trial. Free for 30 days. No card details required. Free support and training. Redefine the way you work and make collaboration easy using a reliable all-in-one solution that can power all your teams, across departments. This is why Zoho Desk is now integrated with two powerful messaging tools - the Instant Messaging Platform and Guided Conversations - a complete self-service platform. These tools will enable fast resolution and end-to-end systematic self-service. To know more about the features, join our webinar. By Ramya B Customer Success Expert. Register. Second …Zoho Desk has several advantages over its competitors in the help desk software market. Firstly, Zoho Desk seamlessly integrates with other Zoho products, such as Zoho CRM, Zoho SalesIQ, and Zoho Projects. This makes it easier for businesses to have a comprehensive solution that streamlines their sales, marketing, and support …Constantly developing and improving their software has led to Zoho FSM being an absolute powerhouse of a field service management platform. Clifford de Meyer, Director, Citi-Tech South Africa. Delighted Customers. Improve first-time fix rates by sending fully equipped technicians. Send timely updates to customers via email and SMS. Give …Help desk software makes collaboration much smoother. You can see customer information like history, payment, KYC details, delivery status, etc., in a single ...What is Zoho Desk? Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. Recent Reviews. … Zoho Desk Pricing. Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available. Starting price: $14.00 per month. Free trial: Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface. Try it for free. Trusted by great brands. Sears. Daimler. …In today’s digital age, remote work has become increasingly common. As more companies embrace remote teams, the need for efficient communication and collaboration tools has never b... Zoho Assist is a comprehensive and affordable online remote desktop software that streamlines remote assistance between technicians and clients. Its intuitive interface and robust feature set empower support technicians to connect to remote computers, efficiently troubleshoot issues, and quickly resolve problems. In today’s fast-paced business world, delivering exceptional customer support is essential for maintaining a competitive edge. One powerful tool that can help businesses achieve th...Industry's first context-aware customer service software. Put #customerservice at the ❤️ of your business. linktr.ee/zohodesk. Blogs's profile picture.Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface. Try it for free. Trusted by great brands. Sears. Daimler. …Download free ebooks and access a range of topics to get deeper insights on successfully using Zoho Desk. Download free ebooks and access a range of topics to get deeper insights on successfully using Zoho Desk. eBooks. Browse through the collection of free eBooks in our library. Re-imagine your software journey with a value-centric customer …Zoho People is an online human resource solution that helps automate all your HR tasks. Request a demo a demo to learn more about the product. Start 15-day free trial now! Zoho.com. Payroll. ... Desk. Helpdesk software to deliver great customer support. Assist. Remote support and unattended remote access software. Lens. Interactive remote …Desktop Invoicing App for Windows. Zoho Invoice is a modern invoicing app designed for Windows 10. Send invoices and estimates, record expenses, track work-hours, and manage your projects with ease. How Zoho Invoice makes your business' invoicing effortless ... the status bar also allows you to view and switch between different organizations you have …Zoho Desk: Support. Zoho Desk is a bit different from other helpdesk software providers in that it provides different levels of support. There are three tiers, with the first being free and the ...The standard work desk is 30 inches wide, 58 inches high and 22 inches deep. Computer desks typically measure 24 inches wide, 30 inches high and 24 inches deep. Desk types include ...PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk.A suite of IT management software to manage your service management, operations management, device management and cloud monitoring needs. ... Remote desktop management. Collaborate with fellow technicians to troubleshoot managed endpoints and resolve their issues using advanced remote control. Access Remote Access Plus. ...Use the Zoho Desk ticket management software feature to generate tickets from requests automatically. Automate the generation of service tickets from request ... Documentation. Gain in-depth knowledge of all the Zoho Desk features. Learn how to set up and implement the help desk software for your business. | Cndahkqe (article) | Moofef.